Natalia Brown has been serving as Chief Client Operations Officer for National Debt Relief (NDR) since 2019 and plays a vital role in NDR’s client journey by overseeing all client-facing operations of the business. She volunteers at New Women New Yorkers, a nonprofit that focuses on supporting immigrant women in New York and sits on the advisory board of Four Steps Forward, a program founded by The American College of Financial Services that aims to financially educate one million black women over the next five years. Natalia is also an executive board member for the American Association for Debt Resolution, an organization that seeks to regulate and promote the debt settlement industry. She is a native New Yorker and has two sons who also inspire her to be the best she can be every day.