Trusted By Our Clients
Rated #1
Based on 53,403 REVIEWS
Amazing customer service
I had an incredible experience with National Debt Relief, thanks to Joe **. Joe was absolutely amazing—kind, patient, and non-judgmental. He worked with my schedule and guided me through the entire process, explaining everything clearly and showing genuine sympathy and understanding. His exceptional customer service made a challenging situation much easier to handle. I’m very grateful to have spoken with Joe, and I feel confident that this program will help me overcome my financial difficulties. Thank you, Joe, for being such an outstanding representative!
Jasmine of
San Antonio, TX
07/05/2024
Life changing experience
Thanks for this opportunity, When I first started looking into what to do about my debt I was drowning in, I contacted several debt relief companies, and they are numerous. And I found that the personalities of each agent spoke volumes about the companies that they represented. Thank goodness I kept looking and met Richard ** with Natl. Debt Relief. From the moment I spoke to Richard there was something in his voice that told me this was who I needed to help me in this life change. Richard was actually listening with compassion and understanding, his knowledge of his product and the desire he had to put them to work for my situation was extremely evident. Richard answered every question (and there were plenty) that I threw at him, in a way that even an old man like myself could understand.
As I stated earlier, Richard had knowledge and understanding, but he also had an abundance of patience, kindness and respect. From what I can tell this is or should be the number 1 debt relief company hands down, especially if all their employees are like Richard. Thank You, Richard and National Debt Relief, for putting me on a path for a better financial future.
Fred
Fred of
Longview, TX
07/05/2024
Customer service
Mr. Aurthur ** was very helpful and informative during this process of helping me enroll with the program. He took the time to explain everything thoroughly and patiently. I look forward to eventually becoming debt free!! I appreciated all his help and I will recommend to friend and family.. I want to make clear this review came from us as customer because is what we feel.. I work customer services before and I love to compliments others when they do right.
Neisha of
Bronx, NY
07/05/2024
Amazing Experience
NDR was the last thing I tried, and the first thing that worked! When I called them, I was in so much debt that I thought I would never be able to have credit again! But NDR reassured me that it can be done. They were courteous, attentive to my needs and they did as promise. I am now well on my way to being debt free and getting my credit back! Thank you, National Debt Relief, I will definitely recommend your services.
Maria of
New York, NY
07/05/2024
Helping with personal debt
I am grateful that you are willing to help us. I must tell you that I’m feeling guilty about not paying the full amount owed. I am hoping that I have the steps correct moving toward a settlement: Don’t pay anymore to credit card companies. Payments on the 16th and 30th to National Debt Relief for $137.50, totaling $275.00 a month. The money saved will be put in my savings account.
Betsy of
Minneapolis, MN
07/05/2024
We had a cut in pay, and so then the debt that we had and the ab
We had a cut in pay, and so then the debt that we had and the ability to function was getting more difficult. So, we went into consolidation through National Debt Relief to help ourselves out. They're very good at communicating with me, answering my emails, and answering my questions. We agreed to the amount we wanted to put into that, and then what we can handle for payments. I started off with a higher payment, and then they adjusted it, so they were really good about working that with me. I get a lot of my correspondence through email and the portal, so I would just send a message to the portal saying, “I need to do this. I need to do that. Where do I stand with this? What's my balance with that?”
Their payment process worked well for me as far as that they made the agreement on the amount and how long we could stretch it. They negotiated those and got them down the best they could. I had one creditor give me a little trouble, but they did a good job of setting that up and what the agreement was. Overall, National Debt worked with us. Over the four-year period I was with them, I would come into expenditures that were unexpected, and they were good about me being able to adjust my payment accordingly so that I didn't get in a bind at home.
Sandra of
College Station, TX
07/04/2024
Debt relief
The whole process was very easy. The person that helped me get everything done was so kind and helpful. He was very knowledgeable about the process and made me feel less nervous and anxious about the situation. He called the next day to make sure I didn’t have anymore questions or concerns.
Tammie of
Hugo, OK
07/04/2024
Courtney ** customer experience
I had a great experience working with Courtney and felt at ease the whole! Got me all taken care of quickly and covered everything we were going over. If any questions came up they answered them right away and assured me if anything else came up all I had to do was call and someone would help me.
Chacze of
Centralia, WA
07/04/2024
Thank you so much Blake!!
Blake was super helpful and not only that but this guy walked me through several different panic attacks that stem from PTSD yet he still had enough humility to treat me like a human. He gave me the unconditional support which is the hardest part about customer service based Jobs.
Joseph of
Dover, DE
07/04/2024
Review
Ken ** Did a fantastic job assisting me with this whole process. I would say that it takes a compassionate approach in order to do such a great job doing this type of work. I would recommend anyone to reach out to him or this organization for assistance, if in need of assistance.
Elpidio of
Houston, TX
07/04/2024
Great Experience
I was blessed to be able to speak with Ivan **. He was very instrumental with helping me get started and explaining the process to me. Also, Joyce called to follow-up with me to ensure I was able to log in and verified my account's info. She and Ivan were very considerate and caring. I so appreciate them both. I'm grateful for you all.
Jeanna of
20735, Clinton, MD, MD
07/04/2024
STARTING OVER AGAIN
I was laid off in 2022 and at my age just didn't want to pursue a job with travel requirements. It took a year to find anything in my area and I took a whopping pay cut. I used credit and my retirement to make ends meet because my unemployment got messed up. Needless to say, I was struggling. Talking to NDR and getting into their program is already such aa relief. Re-doing my budget and actually projecting a monthly savings (however small) is so gratifying. I expect to retire debt-free now at the end of the program in 40 mo. HOORAY!!!!
Gayle of
Spokane, WA
07/04/2024
Debt relief
No complaints. Great service. He did a very well job. Helped me through the whole process. Made it very simple and easy. Need more individuals working for you all like him. Very helpful explanations throughout the whole process. Made it quick. Didn’t take very long call. Failed a few times but he returned calls to help get me finished up . Everything else I have no complaints. I appreciate the opportunity and look forward to a bright future.
Aquil of
Decatur, GA
07/04/2024
Application process
Pam was very knowledgeable and helpful. Dedicated to her job, working later so we can finish application. She was also very sincere and empathetic to our situation. We have once graduated from this program and life happens and we are happy that we can fix it with NDR. Experience was positive the. And will hopefully be positive now.
Caresse of
Fowler, CO
07/04/2024
I had a good experience with this company
The person that helped me (Michael J) was very patient, helpful, and thorough. He took his time to explain everything to my husband and I, and answered all of our questions and concerns. I am very appreciative for his help and his great customer service! I would be happy to recommend any friends & other peers to work with this company.
Estefani of
Phoenix, AZ
07/04/2024
My experience
The specialist was friendly and knowledgeable and quick to answer any questions or concerns I had. I had already used NDR before but it reminded me how pain free and professional this service is along with very transparent and will highly recommend to anyone I know in similar situations. Thank you for helping me out of this financial hole.
Matthew of
Brookneal, VA
07/04/2024
Jericho
Jericho provided the most pleasant relaxing and most important the most professional experience while helping set up my. He was very thorough going over every document and answered all questions with ease. He made me feel even better about choosing NDF. I hope somewhere someday soon there is a promotion or a big raise in his future there. THANK YOU JERICHO!!!
PHOEBE of
Blythewood, SC
07/03/2024
Cameron at NDR was very instrumental in my decision to go wi...
Cameron at NDR was very instrumental in my decision to go with your plan. I had several questions and I emailed them to him and he responded back with answers that resolved every concern I had at that moment. We went back over it in our first telephone conversation which lead to a few other question or clarification and he explained everything in terms I could easily understand.
Barry of
Alabaster, AL
07/03/2024
Loan Help
Robert was very helpful, and he explained everything very well. And he made me feel comfortable talking to him. When I needed help the most, he was very helpful, and I did not know what I was going to do if he did not help me out the way he did. I would recommend him to help my friends and family.
Madeline of
MACCLENNY, FL
07/03/2024
Kind and helpful
Nathan was so kind in helping me get started. This was a difficult choice but he made it so easy and never made me feel bad about my financial situation. I truly appreciate all that he did for me and I have peace knowing this stress will be off my shoulders.
Shannon of
Nashville, TN
07/03/2024
Great Service
Both the guys I spoke to were very informative and helpful in helping me reach my goals as well as understand what I was getting myself into. They went above and beyond to make sure I understood everything and to make sure I get the right kind of help I needed.
Dylan of
Tampa, FL
07/03/2024
Interest Rates
When the interest rates, I was paying more for every account that I had; leaving me with less and less cash to spend for everyday items. After seeing the debt commercial I knew I had to get more info about the program. I have enrolled and I am looking forward toward the actuality of the program.
Jacqueline of
Houston, TX
07/03/2024
Experience
I had the pleasure of working with Micky. He was knowledgeable and provided me with options that worked out best for me. I cannot thank him enough on helping me resolve my debt issue. I know that it's still going to be a long road ahead but I'm glad that Micky was able to help get me back on track.
Xai of
Andover, MN
07/03/2024
Above and beyond
It’s very hard and overwhelming when you are struggling with debt, but Paul made me feel extremely secure. He made sure that I was aware of terms & got me the help I needed no matter how long it took. He was pleasant, empathetic, patient, and overall amazing. I wish every person who worked with people had his people skills.
Nyea of
Wesley chapel, FL
07/03/2024
Too many bills
The experience with National Debt Relief was very good. I'd recommend to anyone. And the person I spoke with and that helped me was very nice. Appreciate all the help I can get. I hope this really helps. I know it's taking a lot of pressure off me. Thank you so very much.
Tammy of
SKIATOOK, OK
07/03/2024
Sign up
I filled out a few questions on the website and I received a phone call minutes after my inquiry online. JC ** spent several hours on the phone with me explaining the program answering my questions and assisting me in signing up. She was very helpful, polite, and professional. She made the sign up process a pleasant one.
Corey of
West Palm beach, FL
07/02/2024
Comforting
It felt very comforting knowing that I was making the correct decision when the Representative Lavar explained the process on how the process works. Just knowing how much money I was going to save with National Debt Relief made feel I was taking the correct steps in getting my debt under control due to some my current Hardship. I rate this opportunity a 10 out of 10.
Paulo of
Auburn, WA
07/02/2024
Five stars
The best experience I’ve had in customer service. Very nice and informative information on questions I had. Easy to understand and if I didn’t know Takenya was very good on explaining it to me to where I can understand. Thank you for helping me get out of my debt situation. Will recommend to people about my experience. Lengthy but worth it.
Maria of
Temple, TX
07/02/2024
Ndr specialist
I am glad they understood my situation and told me they understood. My specialist was great!! Explained everything. Didn't rush my decision, and was sincere in helping me!! My specialist reassured me that I was making the right decision. I can't wait to succeed and they make you feel okay in asking for help.
Andrea of
Sun city, AZ
07/02/2024
April **
April ** was amazing, patient, kind and worked miracles. She took the time with me to explain everything and find the best way to help me … even found ways to drop my payments to an afford rate so I didn't have to go bankrupt. She is an asset to NDR and deserves a raise.
Justin of
GILBERTSVILLE, PA
07/02/2024